Privacy Policy

Last Updated: 12/10/2025

This Privacy Policy explains how lucr.at ("we", "us", "our") collects, uses, and protects information when you use our link-shortening, redirect, QR code, and analytics services ("Services"). By using our Services, you agree to the practices described here.

1. Information We Collect

1.1 Information You Provide

  • Account details (email, password, profile info)
  • Payment information (handled securely by third-party processors like Stripe)
  • Links, URLs, slugs, and metadata you create or upload

1.2 Information Collected Automatically

When someone clicks a link or uses our website, we may collect:

  • IP address (may be anonymized depending on region)
  • Browser type and version
  • Device information
  • Timestamp and referrer URLs
  • Analytics events (clicks, scans, redirects)

1.3 Cookies & Tracking

We use cookies and similar technologies to operate and improve the Services, track usage, detect abuse, and store user preferences.

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Services
  • Generate analytics and reporting
  • Prevent fraud, abuse, and security threats
  • Support billing, subscriptions, and account management
  • Send important service announcements

3. Sharing of Information

We do not sell your personal information. We may share information with:

  • Service providers such as hosting, analytics, fraud prevention, and payment processors
  • Law enforcement if required by law, subpoena, or emergency
  • Third parties in the event of a business transfer or acquisition

4. Data Retention

We retain data only as long as necessary to operate the Services or comply with legal obligations. You may request deletion of your account and associated data at any time, subject to exceptions required by law.

5. Data Security

We use industry-standard security measures to protect your data, including encryption, secure hosting, access controls, and monitoring. No system is 100% secure, and you acknowledge that you use the Services at your own risk.

6. International Users

Data may be processed in Australia and other countries where we operate or where our service providers are located. By using the Services, you consent to this processing.

7. Children’s Privacy

lucr.at is not intended for children under 16. We do not knowingly collect personal information from children.

8. Third-Party Links

Short links created through our platform may redirect to third-party sites. We are not responsible for the privacy practices of external websites.

9. Your Rights

You may have rights depending on your region, including:

  • Access your data
  • Request corrections
  • Request deletion
  • Opt out of marketing communications

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date.

11. Contact Us

For questions or privacy requests, contact:
privacy@lucr.at